Platform-as-API · Internal Analytics

Payments

Collections, channels, and transaction health.

Total Collections

GHS 82,110,273.00

-2% vs prev period

Transaction Count

590.8K

+9% vs prev

Success Rate

93%

Channels

11

Collections by Channel

MTN MoMo

GHS 19,688,234.0024.0%

Telecel

GHS 14,221,304.0017.3%

G-Money

GHS 12,918,325.0015.7%

GhQR

GHS 12,735,233.0015.5%

Zeepay

GHS 4,748,229.005.8%

AT

GHS 4,058,507.004.9%

Card

GHS 3,426,997.004.2%

Pay at Bank

GHS 3,254,703.004.0%

Pay Small Small

GHS 3,073,919.003.7%

Bank

GHS 2,162,157.002.6%

Refund and Reward

GHS 1,822,665.002.2%

Channel Detail

Channel	Collections	% of Collections	Transaction Count	% of Txn Count	Success	Fail	Rate
MTN Mobile Money	GHS 19,688,234.00	24.0%	85.4K	14.5%	81.7K	3.7K	95.7%
Telecel Cash	GHS 14,221,304.00	17.3%	57.7K	9.8%	54.9K	2.8K	95.1%
G-Money	GHS 12,918,325.00	15.7%	54.3K	9.2%	50.9K	3.4K	93.7%
GhQR	GHS 12,735,233.00	15.5%	66.9K	11.3%	61.6K	5.3K	92.1%
Zeepay	GHS 4,748,229.00	5.8%	49.1K	8.3%	43.4K	5.7K	88.4%
AT Money	GHS 4,058,507.00	4.9%	52.2K	8.8%	47.4K	4.7K	90.9%
Card	GHS 3,426,997.00	4.2%	36.4K	6.2%	32.0K	4.4K	88.0%
Pay at Bank	GHS 3,254,703.00	4.0%	45.4K	7.7%	42.7K	2.6K	94.2%
Pay Small Small	GHS 3,073,919.00	3.7%	76.6K	13.0%	74.3K	2.4K	96.9%
Bank Transfer	GHS 2,162,157.00	2.6%	32.0K	5.4%	28.2K	3.8K	88.2%
Refund and Reward	GHS 1,822,665.00	2.2%	34.9K	5.9%	31.4K	3.6K	89.7%

Failure Reasons

Top 3 per channel — hover for detail.

MTN MoMo

3.7K failed

Duplicate reference1.2K33%

Issuer timeout1474%

User cancelled2477%

Telecel

2.8K failed

Network error80729%

Insufficient funds231%

User cancelled2188%

G-Money

3.4K failed

User cancelled36011%

Insufficient funds873%

Duplicate reference57417%

GhQR

5.3K failed

Daily limit exceeded91917%

User cancelled4138%

Duplicate reference91617%

Zeepay

5.7K failed

Daily limit exceeded93016%

Issuer timeout3997%

Insufficient funds571%

AT

4.7K failed

Daily limit exceeded89919%

Network error95820%

Duplicate reference86118%

Card

4.4K failed

Invalid account1.1K25%

Daily limit exceeded59114%

User cancelled2456%

Pay at Bank

2.6K failed

Daily limit exceeded51920%

Network error54721%

Duplicate reference48819%

Pay Small Small

2.4K failed

Insufficient funds291%

Network error52622%

Daily limit exceeded2019%

Bank

3.8K failed

Insufficient funds702%

Issuer timeout2667%

Invalid account46012%

Refund and Reward

3.6K failed

Invalid account82823%

Daily limit exceeded43812%

Insufficient funds501%

Debit Authorisation

Billing service notifications, interactions, and payment conversions.

Billing Service Funnel

-32% notifications vs prev-30% payments vs prev

Transactions pushed to billing service

21.8M

Bill notifications pushed to the Hubtel App

370.1K

Bill notifications interacted with on Hubtel App

0.21% of notifications

768

Successful payments from interactions

0.07% of notifications · 32.9% of interactions

253

Failed payments from interactions

400

Successful Payments per Channel

253 total successful payments.

Channel	Count	Percentage
MTN	99	39.13%
Telecel	60	23.72%
Visa	41	16.21%
Mastercard	34	13.44%
Hubtel wallet	19	7.51%
Total	253	100%

Invoices

Invoice lifecycle, collections, and business activity.

Total Collections (Invoicing)

GHS 46,691,908.00

+3% vs prev period

Transaction Count

325.2K

Invoices Created

798.3K

-6% vs prev

Fully Paid Rate

59%

Businesses

26.8K

Invoice Lifecycle

798.3K invoices

604.4Kwith payment

Paid in full

471.8K59.1%

Partially paid

103.7K13.0%

Overpaid

28.9K3.6%

Unpaid

78.7K9.9%

Cancelled

28.2K3.5%

Overdue

87.1K10.9%

Collections by Payment Channel

Channel	Collections	% of Collections	Transaction Count	% of Txn Count
AT Money	GHS 8,553,297.00	18.3%	44.0K	13.5%
Telecel Cash	GHS 7,982,727.00	17.1%	54.1K	16.6%
Bank Transfer	GHS 7,156,292.00	15.3%	34.6K	10.6%
Refund and Reward	GHS 5,411,139.00	11.6%	31.4K	9.7%
Card	GHS 4,464,716.00	9.6%	25.0K	7.7%
Pay Small Small	GHS 3,004,819.00	6.4%	42.3K	13.0%
Pay at Bank	GHS 2,713,740.00	5.8%	35.9K	11.1%
MTN Mobile Money	GHS 2,215,762.00	4.7%	15.2K	4.7%
GhQR	GHS 2,156,847.00	4.6%	17.4K	5.3%
G-Money	GHS 1,679,401.00	3.6%	17.2K	5.3%
Zeepay	GHS 1,353,168.00	2.9%	8.1K	2.5%

Top 15 of 26.8K Businesses

Fully paid Partially paid Overpaid Unpaid Cancelled Overdue

#	Business	Collections	Transaction Count	Invoices	Lifecycle
1	Star Assurance	GHS 8,169,277.00	841	525	201 paid62 partial192 unpaid39 overdue
2	GOIL	GHS 7,429,339.00	2.6K	1.7K	981 paid207 partial228 unpaid135 overdue
3	ECG	GHS 6,888,419.00	2.1K	592	356 paid38 partial119 unpaid57 overdue
4	AMA	GHS 4,645,390.00	2.9K	1.1K	639 paid73 partial178 unpaid154 overdue
5	Centre for Entrepreneurship, Philanthropy & Ethics	GHS 4,155,953.00	1.4K	479	178 paid64 partial173 unpaid25 overdue
6	Manbah Gas Company Ltd	GHS 3,628,887.00	2.1K	174	107 paid16 partial27 unpaid17 overdue
7	Melcom	GHS 3,141,282.00	1.3K	1.3K	776 paid80 partial347 unpaid93 overdue
8	Friendly Mall	GHS 3,008,996.00	1.3K	1.1K	712 paid131 partial78 unpaid150 overdue
9	Northway Commerce Hub	GHS 2,251,172.00	683	300	96 paid20 partial143 unpaid31 overdue
10	Star Oil Limited	GHS 2,094,786.00	804	829	500 paid60 partial113 unpaid113 overdue
11	MDS-Lancet Laboratories	GHS 1,213,759.00	499	73	23 paid11 partial25 unpaid8 overdue
12	American Brand Mall	GHS 606,166.00	1.6K	887	292 paid128 partial314 unpaid118 overdue
13	Polished Chic	GHS 581,381.00	147	44	18 paid6 partial14 unpaid4 overdue
14	Pâte à Choux	GHS 574,653.00	427	37	15 paid2 partial13 unpaid5 overdue
15	Nova	GHS 552,507.00	463	260	127 paid23 partial77 unpaid16 overdue

Collections by Platform

Platform	Collections	Transaction Count	Successful	Failed	Rate
Hubtel app	GHS 18,062,079.00	125.8K	116.2K	9.6K	92.4%
approval.biz	GHS 16,862,728.00	117.4K	100.1K	17.3K	85.3%
ghcustomers.com	GHS 11,767,101.00	81.9K	69.3K	12.6K	84.6%

Payroll

Disbursements, approvals, onboarding, and transaction performance.

Total Disbursement

—

+0% vs prev period

Active Merchants

0

of 0 total

Employees

0

+0% vs prev0 new

Success Rate

0%

Payroll Runs

0

Employee Onboarding

How 0 employees were added.

Single Entry

0

Bulk Upload

0

Single vs. bulk0% bulk

Single Bulk

Transactions by Destination

Destination	Amount	Transaction Count	Successful	Failed	Rate

Transaction Outcomes

0 total

Successful

0

Failed

0

GHS 0.00

Pending

0

Success Rate

0.0%

Approval Flow

Submitted

0

Approved

0

Rejected

0

Pending

0

Avg Approval

0h